8771 West Point Dr. Indianapolis IN
(888) 857-4639

Meet the team

Our team of professionals is ready to help you with your personal and business needs.

Meet the team

Serving Individuals, families, and business owners of Indiana
since January 2007.

United Life Services Employee/Andrea Burgos jpeg.

Andrea Burgos

Personal Insurance Coordinator

Since joining ULS in 2021, Andrea has consistently exemplified dedication, professionalism, and a client-focused mindset in every aspect of her work. She has played a key role in building strong relationships with clients by actively listening, asking the right questions, and providing personalized support that reflects a deep understanding of their unique insurance needs. Andrea’s  approach ensures that clients feel heard and valued, and she takes pride in crafting tailored solutions. Her ability to navigate complex insurance  with clarity and confidence has earned her the trust of both clients and colleagues. Whether she is guiding individuals through policy selections or addressing evolving coverage requirements, Andrea remains committed to delivering exceptional service and expert advice that makes a lasting impact.

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Brendaliz Figueroa ULS

Brendaliz Figueroa

Insurance Specialist

After gaining valuable experience as a sales representative and working in the catering industry, Brendaliz took the next step in her career and joined our team in November 2020. Since then, she has grown. Now specializing in commercial insurance, audits, and taxes. Her strong work ethic, attention to detail, and proactive approach have allowed her to excel in these areas and build lasting relationships with clients. Beyond her professional accomplishments, Brendaliz considers herself a natural leader—someone who brings energy and positivity to every situation. Outside of work, she channels her passion for movement and wellness as a  Zumba instructor.

Brian Carmona ULS

Brian Carmona

Personal Insurance Coordinator

Since 2021, Brian has been a fundamental pillar in our office, specializing in commercial insurance. His experience and dedication ensure that our clients receive the best advice and coverage for their needs. He is our underwriter and COI coordinator.

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United Life Services Employee/Carlos Ruiz-Blanco jpeg.

Carlos Ruiz Blanco

Personal Insurance Specialist

We are excited to introduce the newest addition to our team!  Carlos is dedicated to helping clients find the best coverage for their unique needs. Whether it’s home or auto insurance, Carlos is committed to providing expert guidance and personalized service. Feel free to reach out and welcome him to the team!

Cecia Magaña ULS

Cecia Magaña

Payroll and professional

Cesia has been a part of ULS since April 2021. Throughout her time with us, she has consistently demonstrated exceptional skills, professionalism, and dedication to her work. Her commitment to excellence and strong work ethic have made her an invaluable member of our team. Cesia’s ability to collaborate effectively with colleagues and her willingness to go above and beyond in her responsibilities have greatly contributed to our success. We look forward to seeing her continue to grow, achieve new milestones, and thrive with ULS in the years to come.

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Christina Randall ULS

Christina Randall

ceo

Christina opened ULS in January 2007 after getting her bachelors degree from Marion University. The office began as a secondary location of El Puente but quickly broke off and went independent the same year. In 2009 HR Block approached Christina and bought into the tax and accounting part of ULS. The first year Christina won the “top Latino Office” and Top 100!!! The business continued to grow. Christina took advantage of the classes and training and obtained her Enrolled Agent and Certified Acceptance Agent licenses. After completing her 10 year agreement with HR Block, Christina returned to her independent nature. ULS’s home was purchased at the start of COVID and completed its first independent tax season in 2021. Christina is proud to provide a safe and organized home for our staff and clients.

Diana Dossie

Diana Dossie

Insurance Manager & Solution Specialist

Diana is dedicated to delivering personalized insurance solutions that align with each client’s unique needs and circumstances. With expertise across insurance products—including auto, home, and commercial coverage—she brings a well-rounded and insightful approach to client service. In addition to her insurance knowledge, Diana is highly proficient in payroll tax and accounting, allowing her to provide comprehensive support to both individuals and businesses. Her commitment to excellence extends beyond client service; she takes an active role in supporting and mentoring team members, fostering a collaborative environment through ongoing training and development initiatives. Diana’s professionalism, care, and leadership continue to make a meaningful impact on both our clients and our team.

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Diana Yactayo (Alex)

Diana Yactayo (Alex)

Tax and personal Insurance Specialist

Since September 2023, Alex has been a dedicated team member at ULS, specializing in personal and commercial auto insurance. Alex has worked in the insurance industry since 2022. And since joining our team, she has expanded her knowledge greatly! She completed her P&C insurance licensing and tax classes. Alex is always eager to learn more and jumps at the opportunity to assist you with your needs!

United Life Services Employee/Denise Torres jpeg.

Denise Torres

Commercial Insurance Assistant and accountant

Denise has been working with ULS since 2024 and has recently joined the commercial insurance  department and currently helping out in our accounting department. Her dedication and hard work have made her an invaluable asset to our team, and we are excited to see her continue to excel and grow in all areas of ULS!

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Jazmin Zamora | United Life Services

Jazmin Zamora

Payroll and Personal Insurance

Jazmin has been a vital part of our team for the past year, specializing in payroll. With her attention to detail and in-depth knowledge of payroll processes, Jazmin ensures that all payroll operations run smoothly and accurately. Her expertise in this area has been instrumental in maintaining our high standards of efficiency and reliability.

Luis Sanchez | United Life Services

Luis Sanchez

Insurance Specialist and Accountant

Luis joined our team in the summer of 2025 and has quickly proven himself to be a valuable asset. He is currently excelling in the insurance field, demonstrating a strong grasp of client needs and policy solutions. In addition to his growing expertise in insurance, Luis will also be expanding his role to include responsibilities in accounting. His versatility, dedication, and eagerness to learn make him a promising member of our team as he continues to grow within the company.

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Maria Bautista ULS

Maria Bautista

Master Tax Preparer

Maria has been with United Life Services since opening our doors in 2007. Before that she was a key employee at El Puente. Maria’s deep knowledge of tax regulations and her meticulous approach ensure that every client receives the best possible service and advice.

Her long-standing commitment to ULS is a testament to her dedication and passion for her work. Over the years, Maria has built lasting relationships with clients, consistently delivering accurate and comprehensive tax preparation services.

Maria knows all aspects of ULS making her an invaluable asset to our team. If you’re looking for someone that could advise you in all aspects of your business and insurance needs, Maria is your solution!! Maria knows personal and commercial auto as well as accounting and corporate tax preparation. Each year she expands her knowledge by training at seminars and taking classes.

She brings over 20 years of experience to the ULS family!!!

Maria Velazquez | United Life Services

Maria Velasquez

Insurance Specialist

Maria V. joined our team in the summer of 2025 as an Insurance Specialist and has already made a strong impression with her enthusiasm and commitment to client service. With a sharp eye for detail and a passion for helping others, Maria focuses on providing personalized insurance solutions that meet each client’s unique needs.  We’re excited to have Maria as part of our growing team and look forward to her continued contributions.

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Marisol ULS Employee

Marisol De Jesus

Receptionist

Marisol has been an big part of our team since we opened the doors to our new location. As our receptionist, she is often the first point of contact for our clients, providing a warm welcome and exceptional service to everyone who walks through our doors.

Marisol’s friendly attitude and excellent organizational skills ensures that our office runs smoothly and efficiently. 

United Life Services Employee/Natasha Torres jpeg.

Natasha Torres

Receptionist and Insurance Agent

Natasha is the welcoming face of our team, always ready to assist clients in both English and Spanish. She ensures that every guest feels comfortable and every call is handled with care and professionalism. Known for her friendly personality and strong communication skills, Natasha keeps our front office organized and running smoothly. In addition to her administrative role, she has recently begun helping clients with their personal insurance needs, expanding her skill set and further enhancing the support she provides. Her dedication to exceptional service makes her a vital part of our team.

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Norma Valdez United Life Services Headshot

Norma Valdez

Audit and Tax Professional

Norma has been a cornerstone of our team for the since 2016, bringing her  expertise to a wide range of services including taxes, audits, insurance, and accounting. Norma has consistently delivered exceptional service, guiding clients through complex tax preparations, thorough audits, tailored insurance solutions, and meticulous accounting practices. Her ability to navigate these varied and challenging areas with ease and professionalism ensures that our clients receive the highest level of support and expertise.

Paula Arrazabal

Personal Insurance Specialist and Hospitality Manager

Paula began her career with us  at our previous location. When we transitioned to our new location at West Point, Paula moved with us as a receptionist. Now, she has taken on a new role, specializing in personal car insurance. Her contributions are vital to our success, and we look forward to her ongoing achievements in her new role.

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Rachel Miller

Accountant

Rachel started with ULS in 2016. She manages to keep track of all our clients receipts, statements and checks. She created and maintains a system for knowing when documents are received, and where they are in the process and then later stored. 

She double checks all receipts and bank statements to ensure every potential expense is captured. 

Rachel is an invaluable asset to our accounting team, and we are blessed to have her!!!

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Sarai Macedonio Velazquez

Commercial Insurance Assistant

Sarai joined the ULS team in early 2025 and has quickly made a positive impact. She is already demonstrating a strong willingness to learn and contribute.We are excited to see how she continues to grow in this new role. With her dedication and eagerness to develop professionally, we have no doubt that Sarai will become an invaluable asset to the department and play a key role in its success. 

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Vanessa Franco

Payroll MAnager

Vanessa started with us in 2014. She mastered commercial insurance before moving on to payroll. Now she manages our payroll department! She has meticulously improved our processes and procedures greatly since taking over in summer 2024. She strives to make payroll an easy part of your week!!

Sarhy-Commercial insurance agent and graphic designer

Sarhy Perez

Commercial Insurance Specialist and Graphic Designer

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Victoria Perez

Payroll Admin

Victoria recently joined our payroll department and has already made a noticeable impact with her exceptional skills and dedication. She specializes in ensuring that our clients and employees are always satisfied. Victoria’s attention to detail and friendly, approachable nature allow her to address any payroll-related questions or concerns promptly and efficiently.

Xiomara Lopez Insurance Specialist United Life Services

Xiomara Lopez

insurance Specialist

Xiomara has sold insurance for several years and already knows both personal and commercial insurance. She goes above and beyond to create positive experiences for everyone she interacts with, making her a great addition to the team. 

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Let's sit down and discuss how we can help.

Walk - In

8771 West Point Dr. Indianapolis, Indiana 46231

Text

(317) 225-4416

Email

info@ulsindy.com

Call

(888) 857-4639